Frequently Asked Questions

Questions, answered.

Clear answers about annual managed-production plans, one-time sprints, email updates, feedback and approvals, and competitor content reviews.

Production

How the work is produced.

What is included in one Production Set?

One Production Set covers one approved production direction with 1 Main Deliverable, 6 supporting Video Outputs, and 5 supporting Image Outputs. The exact Main Deliverable scope depends on the format, duration, complexity, model readiness, and supplied materials. Every included deliverable has one revision round.

What does the production process look like?

You share your business priorities and source materials. STORMXSYNC develops the production plan, direction, and storyboard for your approval, sends production updates by email at agreed milestones, coordinates feedback, and delivers the approved final files.

How do you use AI in production?

Production Sets are created by STORMXSYNC specialists using advanced 3D and the latest AI technology where it strengthens the work. The approved brief and storyboard guide every deliverable.

How long does a Production Set take?

The numbered production cycle starts after storyboard approval and runs across a 20 business day operating window. Briefing and storyboard work happen before that cycle. Final timing depends on the approved scope, supplied materials, review speed, and the controlling order.

How many revision rounds are included?

Every deliverable in Focus, Momentum, Scale, and the One-Time Sprint includes one revision round. The revision covers changes within the approved direction and scope.

Can I use the finished content commercially?

After full payment, clients receive permission to use final approved Production Set deliverables created by STORMXSYNC for commercial purposes, subject to the controlling order, applicable law, and disclosed third party materials.

Service And Delivery

How we keep the work moving.

How will I receive production updates?

Production updates by email are sent at agreed milestones so your team knows what is complete, what is in progress, and when feedback or approval is needed.

How do feedback and approvals work?

Feedback and approval coordination follows the practical review process agreed at the start of the project. We keep comments connected to the relevant deliverable, confirm approvals in writing, and deliver final files after signoff.

How does competitor content tracking work?

A weekly manual competitor content email summarizes selected competitors' public content, recurring themes, formats, campaign activity, and notable changes. It is researched by our team and does not claim to know a competitor's spend, sales, conversions, profitability, or return on advertising.

Engagements And Invoicing

How to choose and confirm your engagement.

Which annual-prepaid engagement is right for me?

All three plans include managed content planning. Focus provides concentrated managed-production capacity, Momentum adds more capacity, and Scale provides the highest capacity. Momentum and Scale include the same weekly competitor content tracking by email, researched manually by our team: up to 10 agreed competitors with Momentum and up to 30 with Scale. We will confirm the right engagement and its complete scope with you in writing.

Can my team join reviews?

Yes. Confirm the review contacts at kickoff so we can send updates to the right people. We ask your team to provide clear, consolidated feedback through the agreed project process.

Do you plan and manage the content for me?

Yes. Focus, Momentum, and Scale all include managed content planning. STORMXSYNC turns your business priorities into an ongoing production plan within your package capacity, shares it for approval, and coordinates production and updates by email.

How are engagements confirmed and paid?

Focus, Momentum, and Scale are invoiced directly for annual prepayment. The $6,980 One-Time Sprint includes one month of Focus capacity without an annual commitment: one Production Set with one Main Deliverable, six supporting Video Outputs, five supporting Image Outputs, managed content planning, email updates, coordinated approvals, one revision round per deliverable, and channel ready final files. Commercial use permission is subject to the Terms; competitor content tracking is not included. Scope, timing, and payment terms are agreed in writing before a direct invoice. No online checkout is available.

Do you guarantee campaign results?

No. We produce content for an approved business purpose, but conversions and revenue also depend on the offer, audience, distribution, media spend, and market conditions. Our delivery commitments cover the approved production scope, not guaranteed campaign performance.

Still Have A Question?

Talk through your content needs with us.

We will explain the production process, available service scope, and the engagement that fits your business.

Book a Production Call